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Letters
Is a service based on accepting, transporting and delivering a standard, unregistered letter. The estimated time of delivery is four working days after posting.
The letter can be posted at the InPost Customer Service Point, or handed in to the InPost deliverer during a dedicated pick-up (available only for companies and institutions).
Size/weight | 51-70 g | 71-100 g | 101-350 g | 351-500 g | 501-1000 g | 1001-2000 g |
|---|---|---|---|---|---|---|
Size A | 1,20 zł | 1,40 zł | 1,50 zł | 1,90 zł | 3,80 zł | 4,80 zł |
Is a service based on accepting, transporting and delivering a standard, unregistered letter. The estimated time of delivery is three working days after posting. The letter is both posted and delivered within the administrative area of the city.
The delivery of a local letter is a service which is cheaper and faster than the delivery of a standard letter: thanks to the omission of the logistic process, the letter reaches its destination a day earlier and the price is 16% lower.
Size/weight | 51-70 g | 71-100 g | 101-350 g | 351-500 g | 501-1000 g | 1001-2000 g |
|---|---|---|---|---|---|---|
Size A | 1,00 zł | 1,10 zł | 1,30 zł | 1,80 zł | 3,30 zł | 4,40 |
Is a service based on accepting, transporting and delivering a standard express letter. The estimated time of delivery is two working days.
The letter will be labelled as "Express". The envelope will also be labelled with a bar code containing the posting number. The bar code allows InPost to control the delivery process. The posting number is not accessible to the clients.
The standard express mail can be posted at the InPost Customer Service Point or handed in to the InPost deliverer during dedicated pick-up (available only for companies and institutions).
Size/weight | 51-70 g | 71-100 g | 101-350 g | 351-500 g | 501-1000 g | 1001-2000 g |
|---|---|---|---|---|---|---|
Size A | 1,70 zł | 1,90 zł | 2,20 zł | 2,60 zł | 4,50 zł | 5,90 |
Is a service based on accepting, transporting and delivering a registered express letter in a way that prevents any possible loss, damage or breakage. The registered mail is accepted only with a confirmation and certificate of posting and a receipt of delivery.
The estimated time of delivery is two working days.
When a letter or parcel is posted it has a bar code assigned to it. The bar code is a mail identification number and allows controllingthe stages of its delivery. The receipent of the parcel signs the receipt of delivery with the assigned identification number.
A sender can request a receipt of delivery or an insurance of a registered letterfor an additional fee.
Size/weight | 51-70 g | 71-100 g | 101-350 g | 351-500 g | 501-1000 g | 1001-2000 g |
|---|---|---|---|---|---|---|
Size A | 3,00 zł | 3,10 zł | 3,50 zł | 3,80 zl | 5,80 zł | 7,10 |
Size B | 3,00 zł | 3,40 zł | 3,70 zł | 4,00 zł | 5,90 zł | 7,90 |
About the service
Delivery
The parcel will by delivered to the provided address and handed in to the addressee, or, if permitted by the law, to other legitimate person.
If the addressee is not present, the InPost deliverer will leave a delivery attempt notice in a visible and accessible place.
On the following day there will be a second delivery attempt. If the addressee is not present, the InPost Deliverer will leave an advice note in a visible and accessible place. The advice notice contains information on where the parcel can be collected (the nearest InPost Customer Service Point's address). The parcel can be collected from the Customer Service Point within fourteen days.
Packaging
InPost envelope
Every client can purchase a letter envelope for parcels up to 1000 grams at the Customer Service Point. The envelope is made of thick and durable cardboard which ensures the mail's safety. The envelope has also a self-adhesive stripe which closes it securely. The price of InPost envelope is 0.25 PLN (including 23% VAT)
InPost box
InPost offers its clients packaging for the parcels sent via InPost logistic network. Each client can purchase a box for a parcel of up to 5000 grams at the Customer Service Point. The box is made of thick and durable cardboard which ensures the mail's safety.
The price of InPost box: 1.9 PLN - 4.7 PLN (including 23% VAT)
Addressing pattern
The visualization of a propperly addressed letter in a client’s own packaging, InPost envelope and InPost box.
Appendix A - addressing pattern
Dimensionsweight
Dimension A - maximum of 20x325x230 mm
Dimension B - maximum of 60x360x260 mm
InPost delivers letters of maximum 2000 grams and the maximum dimensions of length, width and heightnot exceeding 900mm in total and with the longest dimension not exceeding 610mm. A 15 PLN charge is applied if any of the dimensions is exceeded.
Returns
If a parcel is not delivered to an addressee, or other legitimate person it will be returned to the address indicated on a parcel. The mail returned to the sender in such a way will also come with a notice providing the reason of the return. Regardless of the type, the return fee is 50% of a sending fee but no less than 1 PLN (+23% VAT).
Receipt of delivery
The service is available only for registered letters..
A service based on confirming the collection of registered mail. It is confirmed by an addressee on an additional document attached to the mail. After receiving a written confirmation, the receipt of delivery is being send to the sender's address. The receipt of delivery contains the date of delivery and the addressee's signature. The receipt of delivery form is available at the Customer Service Point free of charge.
A receipt of delivery costs 1.4 PLN (VAT free), estimated time of delivery: 3-4 days from the time the mail is delivered to the addressee.
Appendix E - receipt of delivery
Insurance
Mail insurance is a service that provides additional mean of safety in case of damage, breakage or loss of a registered express letter. The service is based on a contract between InPost Sp. z o.o. and Generali Towarzystwo Ubezpieczeniowe. The insurance service is valid from the moment of posting until the completed delivery to an addressee, during the transport by InPost.
The compensation is offered in two options:
- up to 500 PLN for a fee of 2 PLN
- up to 1000 PLN for a fee of 3 PLN
InPost postal services price list - PDF
The payment is made with InPost stamps or via an agreement on postal services. The stamps are placed on the addressed site of the parcel.
The sender is obliged to prepare the mail in such a way that:
- there is no access to its contents
- the contents are properly secured
- the contents do not threaten the safety of people nearby or other parcels
The sender should fill in the confirmation of posting. It should include the following data:
- the addresses of both sender and addressee
- information about the insurance amount
- the declaration on parcel's value and contents
- the signature of a client and the mail's receiver
The example of a properly filled in confirmation of posting for the insured parcel - PDF
The detailed regulations on insured parcels can be found in the Postal Service Statute - an insured parcel - PDF
See also the Generali regulations on the parcel transport - PDF
